Who we are
Our website address is: https://techlandpro.com.
What information do we collect?
Techland Pro, LLC respects your privacy and is committed to protecting it. We provide this Privacy Statement to inform you of our privacy policy, practices and choices you can make about the way your information is collected and how it is used.
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, company name, e-mail address, mailing address, phone number, credit card information or other information. You may however, visit our site anonymously.
How do we use your information?
We may use the information we collect from you when you join our mailing list, make a purchase, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways to personalize your site experience and to allow us to deliver the type of content and solution and service offerings in which you are most interested.
- To allow us to better service you in responding to our client solutions and service requests.
- To assist with job opportunities.
- To assist our clients and candidates in the placement process.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to join our mailing list, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us you may at any time opt out of all communications, you can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us or by contacting us at support@techlandpro.com.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Third party Cookies and Tracking
We may utilize third party tracking software or utilities such as Google Analytics.
Third party cookies may be used in this process to track anonymous data, which is described in more detail under our section on cookies.
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox, Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you may still place orders over the telephone by contacting customer service.
Remarketing
Our Ads may show on the internet through third party vendors, such as Google. Cookies are used to show these ads based on a user’s previous visits to our website. You may opt out at any time.
Click here to opt out of Google’s use of cookies, or Click here to opt out of a third party vendor’s use of cookies.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Techland Pro, LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy and warranty policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Children’s Privacy Protection
Techland Pro, LLC takes special precautions to protect the privacy needs of children under age 13 and we encourage parents to be an active participant in their child’s online activities. We abide by the Children’s Online Privacy Protection Act (COPPA) requirements and Techland Pro, LLC will not knowingly collect data from them. If we discover personal data from a child, we will get rid of that data immediately.
Your Consent
By using our Website, you consent to the collection and use of this information by Techland Pro, LLC. If we decide to change our privacy policy, we will post the changes on this page so you are always aware of what information that we collect, how we use it, and how we disclose it.
Changes to our policy
Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 23, 2018.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
The request for authorization is within 30 days for of the invoice date unless otherwise stated.
- All returns must be approved, and accompanied with an RMA number. Please contact us to obtain this number.
- All accessories and packaging; including boxes are undamaged and with the unit in resellable condition.
- All manuals and documentation are unaltered and in resellable condition.
- Unless items are defective or shipped in error, all approved returns are subject to a restocking fee.
- Item sold as-is are non-returnable.
- The customer may be responsible for all return shipping charges with an exception where Techland Pro, LLC has made an error by shipping an incorrect item to the customer. In this case, the customer must contact Techland Pro, LLC to obtain a return label. Techland Pro, LLC is not responsible for any products that are lost or damaged in transit during return shipping. Techland Pro, LLC reserves the right to make final discretion.
- If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
Shipping Time — Orders received will normally ship within 1-2 business days, provided the product ordered is in stock, unless otherwise stated. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive, unless stated. For faster shipping, we offer shipping services on products at rates for different carriers, please contact us for shipping services. Consider any shipping or transit time offered to you by other parties only as an estimate.
Taxes
Techland Pro, LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Techland Pro, LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Techland Pro, LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Techland Pro, LLC shall issue a credit back to you in the amount of the incorrect price.