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Technology In The Workplace

Technology In The Workplace

New research looks at how companies can utilize technology to foster a more collaborative, productive, and accessible workplace, all while helping to attract and retain top talent.

With millennials now making up the largest generation in the U.S. labor force and the gig economy estimated to grow to 43% by 2020, the definitions of both “workplace” and “workday” are shifting.

What does this evolution mean for businesses today?

THE REPORT HIGHLIGHTS A NUMBER OF KEY FINDINGS AND INSIGHTS, INCLUDING:
  • How advancements in technology have altered employee expectations
  • What technologies are moving from “nice-to-haves” to “need-to-haves”
  • The impact tools have on helping (or hindering) work/life balance
  • Ways organizational leaders are doing things differently from others at work

Mobile work applications are redefining “office hours”

As a consequence of ongoing proliferation and fast adoption of mobile apps, staff are constantly on – the-go and work outside the office is being accomplished.

Mobility is no longer just access to email and mobile phone service – it now involves everything from chatting, video conferencing, to sharing files, to project management.

71% agree that mobile applications give them peace of mind on where their work projects stand

66% feel work apps allow them to be more efficient

OF ORGANIZATIONAL LEADERS
77% believe that adding work applications to their mobile phone has made them more productive in their job

OF ORGANIZATIONAL LEADERS
1/3 download applications to their phone for work purposes

Mobile applications have changed the way workers approach their commute

Instead of waiting to get into the office, workers are now leveraging their commutes as another opportunity to get work done:

51% of respondents begin their workday (e.g., checking emails, taking calls, etc.) on their commutes before reaching the office

72% Workers are trying to find the right balance. The number of work applications they have on their mobile phones to avoid becoming overwhelmed, highlighting the value employees place on work/life balance even in an increasingly connected world

Mobility tech is influencing employee attraction and retention

Technology that enables greater mobility is now becoming a big consideration when potential employees accept job offers. In fact, the following percentages of survey respondents say they would not take a position if a company didn’t offer communications tools such as:

30% MOBILE PHONE

28% VIDEO CONFERENCING

27% INSTANT MESSAGING

Video conferencing is becoming more common

1/5 OF KNOWLEDGE WORKERS USE IT DAILY

22% OF ORGANIZATIONAL LEADERS PREFER VIDEO CONFERENCING TO:

20% EMAIL

18% LANDLINE PHONE

11% MOBILE PHONE

Video conferencing also plays a critical role in helping companies and their employees save travel time and money

When considering their experiences over the last three years:

75% OF ORGANIZATIONAL LEADERS
say their work travel has been reduced due to expanded video conferencing capabilities

59% OF KNOWLEDGE WORKERS
say they always prefer using video conferencing over work travel

Email still reigns as a high-value communication and collaboration tool

While tools like chat and video conferencing have become more prevalent, email isn’t going away.

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